LivIn Styles · Customer Care

Cancellation
Policy

We understand that plans can change. Our cancellation policy is designed to keep the process transparent and fair while your furniture is being prepared.

24H

Free Cancellation

Cancel within 24 hours of placing your order without any cancellation charges.

72H

Work May Have Started

After 24 hours, cancellation charges may apply depending on the order stage.

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Dispatch Stage

Once dispatched, production and shipping-related charges may apply.

Cancellation Stages

Cancellation charges depend on how far your order has progressed. The earlier you contact us, the easier it is to process your request.

01
Order Stage · Within 24 Hours

Free Cancellation

NO CANCELLATION CHARGES
  • Orders can be cancelled within 24 hours of placing the order.
  • No cancellation charges will be applied.
02
Order Stage · 24–72 Hours

When Work Has Started

  • If work has already started on the order, a 10% cancellation charge will apply for processing and resource allocation.
  • A 2% payment gateway charge will also apply towards non-refundable payment gateway fees.
10% Cancellation & resource allocation
2% Payment gateway charges
03
Order Stage · Ready for Dispatch

Product Is Ready for Dispatch

  • A 25% charge of the product cost will apply to cover production costs.
  • A 2% payment gateway charge will apply towards non-refundable payment gateway fees.
25% Product cost towards production
2% Payment gateway charges
04
Order Stage · After Dispatch

Product Has Been Dispatched

  • Shipping charges from our location to your location will apply.
  • Return shipping charges back to our location will also apply.
  • A 30% charge of the product cost will apply to cover production and handling costs.
  • A 2% payment gateway charge will apply towards non-refundable payment gateway fees.
30% Production & handling costs
2% Payment gateway charges
Shipping Forward + return shipping charges

Why Do Charges Apply?

Many LivIn Styles products involve production planning, material allocation, manufacturing, packaging, and logistics. Cancellation charges help cover costs already incurred once work has started on an order.

Need Assistance?

Want to Cancel Your Order?

If you need to cancel your order or have any questions about the cancellation process, please contact our team as soon as possible.

CONTACT LIVIN STYLES
LivIn Styles

Designed for your home. Crafted to last.