Return and Refund Policy
At LivIn Styles, your satisfaction is our priority. We offer a hassle-free 7-day return policy to ensure you're completely satisfied with your purchase. Below are the guidelines for initiating a return:
Eligibility for Returns
To qualify for a return, please ensure the following:
- The item is in its original condition as when you received it.
- The item remains unworn or unused.
- All tags and labels are intact.
- The item is in its original packaging.
- You possess the receipt or proof of purchase.
Starting a Return
To start a return process, simply contact us at marketing@livinstyles.com. Upon approval, we'll provide you with a return shipping label and comprehensive instructions on how and where to send your package. Please note, returns without prior authorization cannot be accepted.
For any inquiries or assistance with your return, don't hesitate to reach out to us at marketing@livinstyles.com.
Damages and Issues
Upon receiving your order, we urge you to promptly inspect the items. Should you find any defects, damages, or receive the incorrect item, please notify us immediately. We're dedicated to promptly resolving any issues and ensuring your satisfaction.
Non-Returnable Items
Please be aware that certain items cannot be returned, including:
- Custom products, such as special orders or personalized items.
- Sale items or gift cards.
Exchanges
If you wish to exchange an item for a different one, the quickest route is to follow our return process. Once your return is approved, you can proceed to make a separate purchase for the new item.
Refunds
Upon receiving and inspecting your return, we'll notify you of its approval. If approved, we'll initiate a refund to your original payment method within 10 business days. Please note, it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have elapsed since your return was approved, please contact us at marketing@livinstyles.com for further assistance.
Thank you for choosing LivIn Styles. Your trust means the world to us. Should you have any questions or concerns, our customer service team is here to assist you.